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18134430508,301csr@elsalescorp.com 5111 West Knox St. Tampa, Florida 33634

Daily environmental elements wreak havoc on the texture and visible health of our skin. With Secret Collagen’s Lift & Nourish routine dull, dry, boring skin becomes vibrant, hydrated, and tightened for those upcoming special events. The routine from beginning to end is designed to reinvigorate the skin with much needed nutrients by way of vitamins A, C, & E. And formulated with retinol and collagen to assist in the turnover of cell regeneration and healing of the environmental damages the skin encounters on a day-to-day basis. In one routine you will clean, treat, and moisturize your way to skin that you love!

Contents:

  • Age Defying Lifting Day Cream Treatment
  • Age Defying Lifting Night Serum Treatment
  • Multi Vitamin E, A & C Facial Peeling Gel
  • Multi Vitamin E, A & C Facial Golden Mask 3 Masks
  • Lava Foam Facial Cleanser

Age Defying Lifting Day Cream Treatment

Our Bio Organic Age-Defying Face Lifting Cream containing Retinol and Collagen with natural Moroccan Argan Oil helps to maintain a youthful appearance. Our formulated Day Cream Treatment provides a visible lifting, tightening, and a firming effect, for a non-surgical face lift.

Benefits

  • Lifts
  • Tightens
  • Hydrates
  • Nourishes
  • Reduces Wrinkles

Age Defying Lifting Night Serum Treatment

Replenish and moisturize with our Bio Organic Multi-Vitamin Hydration Moisturizer providing moisture and replenishment that will last through the night, leaving your skin looking and feeling soft and radiant. Our serum is formulated with Argan Oil, nature’s liquid gold from Morocco, and accelerates surface cell regeneration rich in antioxidants and vitamins, to help skin heal and rejuvenate.

Benefits

  • Nourishes
  • Increases Suppleness
  • Hydrates
  • Reduces Wrinkles

Multi Vitamin E, A & C Facial Peeling Gel

Exfoliate and detoxify your skin with the Multi-Vitamin E, A, & C Facial Peeling Gel a lightweight peeling gel that delivers gentle exfoliation to help cleanse pores of dirt, eliminate blackheads and reduce redness. Acting as a physical peel to remove the outer layer of dead skin and penetrate deep into the layers of the skin for an in-depth exfoliation, helping to firm, heal, and brighten the skin for a more youthful looking and feeling complexion.

Benefits

  • Exfoliates
  • Detoxifying
  • Promotes Healing
  • Reduces Blackheads

Multi Vitamin E, A & C Facial Golden Mask

Decrease the appearance of wrinkles, reduce skin redness, and help increase firmness with the Multi-Vitamin E, A & C Facial Golden Masks 12 Sleeve Set. Rich in vitamins and antioxidants, our Bio-Organic formula works to hydrate and help to replenish your skin, helping to promote cellular re-growth. Penetrating deep into the layers of the skin to stabilize skin immunity and aid in helping to rehydrate the skin, improving elasticity, and reducing the appearance of premature aging, for younger looking and feeling skin.

Benefits

  • Improves Skin Elasticity
  • Brightens
  • Improves Circulation to the skin
  • Reduces Redness
  • Reduces Fine Lines and Wrinkles 

Lava Foam Facial Cleanser

Providing a deep cleansing and purifying experience, our foam facial cleanser gently removes dirt, excess oil, and dead skin cells to reveal a clean and fresh complexion removing makeup and other particles completely, to thoroughly remove pore-clogging residue.

A non-irritating formula that helps the skin maintain a healthy and moisturized balance non-abrasive to prevent your skin from dehydration and drying but helps to eliminate shiny and oily areas. Infused with Argan Oil to replenish, nourish, and hydrate the skin for a healthy and radiant, glow.

Benefits

  • Purifying
  • Non-Irritating/Non-Abrasive
  • Moisturizing
  • Nourishing

Routine

Step 1: Lava Foam Facial Cleanser

Wet the face. Apply a small amount of foam cleanser to clean hands and work into a thick lather. Apply to the face in upward, circular motions. Rinse thoroughly.

Step 2: Multi Vitamin E, A & C Facial Peeling Gel

Hands must be completely clean and dry prior to application. Apply to clean, dry skin and gently massage onto the face in a circular motion for gently exfoliation twice a week. Rinse clean with water.

Step 3: Age Defying Lifting Day Cream Treatment (Day-Daily)

Clean the skin thoroughly and dry entire face. Stir the product before applying. Spread a thin layer of cream evenly on the face. Avoid eyes and lips. Stay motionless for up to 20 minutes while the cream dries and tightens. Do not wash off. You can apply powder makeup on top of the cream but avoid using liquids or other creams on top of the product.

Step 3: Age Defying Lifting Night Serum Treatment (Night-Daily)

Apply serum at the end of the day. Cleanse skin before use. Gently massage around eyes, mouth, and forehead until absorbed.

(Treatment as needed) Multi Vitamin E, A & C Facial Golden Mask

Application:

On a freshly cleansed face, place mask comfortably on the face aligning with eye, nose, and mouth openings. Leave mask on for a minimum of 15–20 minutes. For maximum results, you may wear the mask for up to twelve hours while resting or sleeping. After removal of the mask, it is not necessary to rinse face or remaining mask solution. The solution acts as a serum. Discard mask after use. Each mask is to be used for one application only. Recommended use is 1–3 times per week.                                                                  

Thank you for visiting and shopping at Secret Collagen. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Shipment method

Estimated delivery time

Shipment cost

Free Shipping

3-5 business days

Free

USPS First Class Package

2-3 business days

Calculated at checkout

USPS Priority Mail

2-3 business days

Calculated at checkout

USPS Priority Mail Express*

1-2 business days

Calculated at checkout

*Overnight delivery is only available for orders with delivery addresses within the continental United States and is the sole responsibility of the Shipping service to guarantee delivery within the specified time frame.

Delivery delays can occasionally occur.

Delays because of holidays, unforeseen weather, tool, machine or vehicle malfunctions, acts of god, etc. are the sole responsibility of the shipping service and all claims by the customer are to be brought to their attention.

Shipment to P.O. boxes or APO/FPO addresses

Secret Collagen ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Secret Collagen is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Secret Collagen is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipments outside of the USA are subject to a different delivery schedule and can take up to 30 days for delivery depending on the country, customs, tarrifs, shipping service delays, hand offs, etc.

We offer a flat rate anywhere in the world at the cost of $50.00 per order.

Shipment method

Estimated delivery time

Shipment cost

USPS or FedEx (Dependent on county)

Up to 30 days

$50.00

Returns, Refunds & Exchanges:

All returns, refunds, & exchanges must be approved by the customer service department. Please do not ship products to our warehouse without prior communication, you will need to pay the costs of return shipping.

Exchanges: If a product you received is defective, you must contact us within 14 days to receive a new device. We will not exchange the product if the damage is from personal use. All exchanges are subject to a $8.99 + tax restocking fee. Domestic (USA) Exchanges will be provided with a FREE prepaid shipping label to ship back to us. International exchanges must pay for shipping both ways (tracking is mandatory). We may (at will) require proof of purchase along with images/videos of the issue you are experiencing before approval.

Returns: Because of COVID-19 and overall health and safety, we will not be accepting any returns that have been opened or used. Products must be in their original condition in order to be accepted & processed.

***There is a 40% restocking fee for all products that are returned.***

ALL SALES ARE FINAL (Unless approved by the customer service department)

Damages: Secret Collagen is not liable for any products damaged or lost during shipping. If you received your order damaged or the package was lost, please contact us and we will file a claim with the shipping company at fault. Until we receive a final response from the shipping company regarding the claim at hand, there will be no products shipped again, returned, refunded or exchanged. These claims can take as little as a few days or up to 30 days plus in some cases as they investigate. When we have the final outcome on the claim we will forward any relevant information and get you a new shipment. Not all cases end in a new shipment or product. The final say from the shipping company is the final word on the delivery. If you claim the package was stolen from your property then we will require an official police report before moving forward with a claim.

Customer Service Contact Information:

E-Mail: CSR@ELSALESCORP.COM

Hours: Monday - Friday: 10:30 AM - 6:00 PM (EST)

Shipping Policy: Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy: Shipment processing time- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Shipping charges for your order will be calculated and displayed at checkout.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Method

Estimated delivery time

Shipment cost

 Free Shipping

3-8 business days

Free

 

International Shipping Policy: Shipments outside of the USA are subject to a different delivery schedule and can take up to 30 days for delivery depending on the country, customs, tariffs, shipping service delays, hand offs, etc.

All shipments outside of continental United States will have taxes & duties added to shipping. This includes Alaska, Hawaii, and Puerto Rico. All shipping outside of the continental United States is a flat rate of $50.

Shipment Method

Estimated delivery time

Shipment cost

USPS or FedEx (Dependent on County)

Up to 30 business days

$50.00

 

ADDITIONAL KEY SHIPPING INFORMATION: Delivery delays can occasionally occur. Delays because of COVID-19, holidays, unforeseen weather, tools, machine or vehicle malfunctions, acts of god, etc. are the sole responsibility of the shipping service. All claims by the customer are to be brought to their attention. You may not cancel or ask for a refund because of their mistakes.

Shipment to P.O. boxes or APO/FPO addresses: Secret Collagen ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you do not receive a confirmation, please contact our customer service department.

Customs, Duties and Taxes: Secret Collagen is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please reach out to us before shipment if you have questions or concerns.

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